Sheet P-00
Survey. Plan. Build. Measure.
One method across both divisions, so the plan and the product are drawn to the same scale, by people who talk to each other every day.
01Method
Four stages, two views.
01
Survey
Understand the ground before drawing on it. We talk to the people involved, read the data and test what everyone assumes.
Plan
02
Plan
Make the hard choices visible. Options, trade-offs and numbers, closed out in a decision the leadership team owns.
Plan
03
Build
Stand the plan up. Products, platforms, automations and programmes, delivered in short cycles you can see.
Elevation
04
Measure
Check the building against the drawing. We agree the measures at the start and report against them honestly.
Elevation
02Engagement models
Four ways to work with us.
Pick the shape that fits the problem. Many clients move between them as the work evolves.
01
Project
A defined question or product, with a fixed scope, team and timeline.
- Best for
- Strategies, studies, evaluations, websites and MVPs.
- Length
- 4–20 weeks
- Pricing
- Fixed fee, agreed before we start, paid against milestones.
02
Retainer
Reserved capacity each month for ongoing advice, product development or improvements.
- Best for
- Product teams, care plans, policy monitoring and board advisory.
- Length
- 3 months minimum, rolling
- Pricing
- Monthly fee for a set number of days or hours.
03
Embedded team
Our people working inside your team, on your tools and rituals, for a defined period.
- Best for
- Transformations, product launches and capability building.
- Length
- 3–12 months
- Pricing
- Day rates per role, invoiced monthly.
04
Acceleration programme
A cohort programme for startups or internal ventures, designed and run end to end.
- Best for
- Corporates, donors, universities and public agencies.
- Length
- 8–16 weeks per cohort
- Pricing
- Programme fee, with optional success-based components.
03Timeline
What a typical engagement looks like.
Indicative. Smaller projects compress this; programmes extend it.
Week 001
First conversation
30 minutes. The problem, the constraints, whether we're the right fit.
Week 102
Proposal
Scope, team, timeline, price and the measures of success, in plain language.
Weeks 2–403
Survey
Interviews, data, the ground truth. First hypotheses on paper.
Weeks 4–804
Plan
Options, trade-offs, a decision, and the plan to deliver it.
Weeks 6–2005
Build
Products, platforms and programmes in two-week cycles.
Ongoing06
Measure
Reporting against the agreed measures. Adjust, improve, hand over.
04 — Questions
About working with us.
How do you price work?
Most projects are fixed-fee against an agreed scope, so you know the cost before we start. Retainers and embedded teams are priced monthly. We'll always give you a range in the first conversation.
Who will actually do the work?
The people you meet are the people who do the work. A partner stays accountable from first call to final review.
Can we start small?
Yes. Many clients start with a two-to-four-week diagnostic: a clear picture of the problem and a costed plan, with no obligation to continue.
How do you report progress?
A short written update every week, a working session every two weeks, and a shared view of the measures we agreed at the start.
Next step
Start with a conversation.
Thirty minutes, no slides. We'll tell you how we'd approach it.